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Privacy Policy

Last Updated: April 15, 2024

Introduction

CanPlay Studios ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile games and services. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Contact us through our website
  • Participate in contests, surveys, or promotions
  • Make purchases through our games or services

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing information (when making purchases)
  • Social media profiles (if you choose to connect them)

Automatically Collected Information

When you access our website or use our games, we may automatically collect certain information about your device and usage, including:

  • Device type, model, and operating system
  • Unique device identifiers (such as IDFA or Android ID)
  • IP address
  • Browser type and version
  • Game progress and activity
  • Time spent using our services
  • Referring website or application
  • Pages or screens viewed

Data From Third Parties

We may receive information about you from third parties including:

  • Analytics providers
  • Advertising networks
  • Social media platforms (if you connect your account)
  • Game publishing platforms (such as Apple App Store or Google Play)

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Create and manage your account
  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and deliver content and product features relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations
  • Protect the rights and property of CanPlay Studios and others

Sharing Your Information

We may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, and other partners who perform functions on our behalf, such as hosting, data analytics, payment processing, and customer service.
  • Business Transfers: We may share your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information for other purposes with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases or the information you transmit to us.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser and from version to version. However, if you disable cookies, some features of our website may not function properly.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@canplaystudios.com

Address: Studio 07 Holmes Junction, Selinachester, B14 5TF, Canada

Phone: +446327072664

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Address: Studio 07 Holmes Junction, Selinachester, B14 5TF

Phone: +446327072664

Reg Number: 51980560

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